Impact of Job Stress on Employee Health and Performance: Evidence from Private Banks in Hailakandi District of Assam

Abstract

Job stress is a critical factor that impacts employee performance across all professional domains, including both paid and unpaid roles. In today's competitive environment, organizations, whether public or private, rely on their human capital to achieve efficiency, effectiveness, and sustained profitability. This study explores the connection between job stress and employee health and how these elements collectively impact job performance, with a specific focus on private sector banks in the Hailakandi district of Barak Valley, Assam. The study was conducted across four major private banks: HDFC, ICICI, Axis, and Bandhan Bank. Data were collected through structured questionnaires administered via personal interviews with 86 randomly selected employees. Descriptive statistics and regression analysis were used to examine the extent and nature of stress-related effects on health and work performance. Data were analyzed using SPSS (Statistical Package for the Social Sciences), enabling detailed insight into the correlations between job stress, employee well-being, and productivity. The study's findings revealed that job stress has a significant impact on employee health and a moderate impact on employee performance.

Received: 30 April 2025 | Revised: 6 August 2025 | Accepted: 14 October 2025

Conflicts of Interest

The authors declare that they have no conflicts of interest to this work.

Data Availability Statement

The data that support this work are available upon reasonable request to the corresponding author.

Author Contribution Statement

Panchali Dey: Conceptualization, Methodology, Software, Formal analysis, Investigation, Writing – original draft, Writing –review & editing. Soumendra Bhattacharjee: Conceptualization, Methodology, Validation, Resources, Data curation, Visualization, Supervision, Project administration.