PARSYAN, Suren H.; BAHARYAN, Frida F.; AVAGYAN, Gayane A.; EPISKOPOSIAN, Sergo A.; ALEKSANYAN, Vardan S.; KOSTANIAN, Ararat; BEGLARYAN, Lilik M. The Integration of Chatbots and AI-Powered Virtual Assistants into Customer Service Frameworks of the Banking Sector. Artificial Intelligence and Applications, [S. l.], 2026. DOI: 10.47852/bonviewAIA62027722. Disponível em: https://ojs.bonviewpress.com/index.php/AIA/article/view/7722. Acesso em: 14 may. 2026.